Tickstem + Melaya: infrastructure for AI agents

AI agent infrastructure needs an independent clock and pulse

A pipeline can run perfectly during a demo and still fail in production for boring reasons. The model is not the problem in any of these cases:

Tickstem's infrastructure covers four operational surfaces available in Melaya today: cron jobs, uptime monitors, heartbeat checks, and email verification. Tickstem keeps an operational record outside the agent run itself — a failed execution can become an incident summary, a missed heartbeat can become a support task, an invalid email can stop a CRM write before bad data spreads. Melaya turns that signal into a governed workflow that can reach the rest of a team's stack.

How a Melaya agent reaches Tickstem's infrastructure

Melaya agent

Tickstem connector

Cron jobs

Uptime monitors

Heartbeats

Email verify

Writes wait for human approval — reads run immediately

Tickstem owns the reliability primitives. A cron job calls an HTTPS endpoint on a standard five-field UTC schedule, and each execution records success, failure, or timeout, its HTTP status, and duration — with configurable retries before a failure alert fires. Uptime monitors check URLs on an interval and can assert on status code or response body. Heartbeats act as dead man's switches: a worker pings after successful work, and Tickstem detects when expected pings stop. Email verification checks syntax, MX records, disposable domains, and role-based inboxes — without ever contacting the recipient's mail server.

Melaya makes those primitives usable inside a larger business process. The same agent that reads a failed Tickstem execution can inspect deployment logs, update an incident document, and draft a message to a team. The same workflow that verifies an email can enrich the contact, update a CRM, and prepare an outreach message. Consequential actions still stop on an approval card first.

Connecting Tickstem in Melaya

Workflows this makes possible

The scheduled operations agent

Tickstem cron fires

Melaya pipeline runs

Agent reads failures

A weekday Tickstem job calls a Melaya pipeline endpoint. When a run fails, another agent reads Tickstem's execution history, groups the errors, and drafts an incident note — the cron schedule itself stays visible and independently inspectable.

The silent-worker alarm

Worker pings heartbeat

Pings stop arriving

Ops workflow reacts

A backup, crawler, or local agent pings its Tickstem heartbeat after successful work. If the worker stops, Tickstem marks the heartbeat as failing, and a Melaya operations workflow can read the missed-ping history and prepare a response.

The clean-contact gate

New signup / lead

Tickstem verifies

Approved CRM write

Before a signup, lead, or applicant reaches a CRM, a Melaya agent calls Tickstem's email verification. Invalid syntax, missing MX records, and disposable domains can stop the write before it happens — role-based addresses like info@ can be routed for review instead of rejected automatically.

Getting started

Create a free account at tickstem.dev, generate an API key from the dashboard, then connect it from the Tickstem connector card in Melaya. Keep write approvals enabled while you test a workflow, and scope each agent's tool access as narrowly as the job actually needs — see Melaya's documentation for more on connectors, approval modes, and building a pipeline from scratch.

Related: Tickstem × Melaya partner page · Heartbeat monitoring for background jobs · Scheduling recurring tasks in AI agent workflows. See the Tickstem for AI agents →